ICP Intelligence February 2026: Operations & HR

What are the key shifts and priorities for Operations & HR leaders? Operations & HR leaders are experiencing significant shifts, with Technology and Data factors showing notable increases of +0.87 and +0.27 respectively over the past six months. "Continuous learning and growth" has emerged as a new top priority, alongside attracting and retaining talent and creating psychological safety. While the overall corpus is substantial, this population distinctly segments into two behavioral clusters: a dominant High-Technology / High-Data group (66.4%) and a smaller Low-Technology / Low-Data group (33.6%), suggesting a growing divide in how technology and data are leveraged within the function. Managers doing more with less and HR being seen as separate from 'the business' remain top pain points, indicating an ongoing struggle for strategic integration despite technological advancements.

AI-generated summary · February 11, 2026